± 5 days
>5 days
>15 days
RMA average repair time in working days
(excl. warranty cases)
Our RMA online form complies with EU GDPR rules
RMA FORM
Please complete all fields before submitting form.
Do not ship your repair to us before receiving a confirmation email with an RMA number.
This may take some time as this process is not automated.
Repairs shipped without an RMA number will be refused.
Important Notes:
ROADTECH SERVICES is not liable for any damage sustained during transport. It is within your responsibility to ensure the safe journey of your product. Please ensure the product you return for warranty is always packed in its original packaging. Please note that returning the product without its original packaging can void the warranty.
Warranty repairs will only be returned at our expense if they have been supplied in their original packaging.
Warranty claims can only be processed if the serial number of the unit in question is mentioned on the purchase invoice.